Task | Estimated Time | Staff Required | Key Steps & Considerations for Scheduling |
Claw Trim | 30 Minutes | 1 (2 for difficult/large patients) | Quick for a cooperative pet. The 15-minute slot accounts for fractious pets, the need for a muzzle, or using a Dremel for smoothing. Always ask the owner about the pet's past behavior for nail trims. |
Express Anal Sacs | 30 Minutes | 1 (rarely 2) | A routine procedure. This includes getting the patient, performing the expression, and cleaning the pet thoroughly afterward. |
Ear Cleaning | 30 Minutes | 1 (2 for pets in pain) | This is more involved than it sounds. It includes an initial check, instilling the cleaning solution, massaging the ear canal, and gently removing debris. Infected or painful ears require more time and care. |
Subcutaneous Fluids | 30 Minutes | 1-2 | The fluid administration itself may only take 5-7 minutes, but the total appointment time includes setting up the fluid line, selecting the correct needle, and comforting the pet. A second person is often helpful for wiggly patients, especially cats. |
Phovia Treatment | 30 Minutes | 1 | This is a multi-step light therapy treatment. It involves applying a special gel to the skin, waiting a moment for it to set, and then applying the Phovia light for a specific duration (e.g., 2 minutes per cycle). The 20-minute block is crucial to perform the full protocol without rushing. |
Oral Medication Admin. | 30 Minutes | 1 | The task itself is very fast. The appointment slot is mostly for client hand-off, confirming the medication, ensuring the pet swallows it, and providing a positive experience. This service is for owners who are unable to medicate their pets at home. |
Eye Medication Admin. | 30 Minutes | 1 | Similar to oral medication administration. Requires careful and gentle handling to apply drops or ointment correctly. |
Suture Removal | 30 Minutes | 1 (rarely 2) | Involves inspecting the incision to ensure it's fully healed before removing the sutures. The 15-minute slot is for longer incisions or sensitive areas. |
Vaccines (Booster) | 15 Minutes | 1 | A quick and simple procedure. The time includes documenting the vaccine lot number in the patient's chart, drawing it up, and administering it. |
ProHeart Injection | 15 Minutes | 1 | Requires checking the patient's weight to confirm the correct dose before administering this heartworm prevention injectable. |
Cytopoint / Librela / Solensia Injection | 15 Minutes | 1 | These are all similar monoclonal antibody injections. The process involves confirming the patient's current weight to select the correct vial(s) and administering the injection. |
Zycortal Injection | 15 Minutes | 1 | For Addison's disease patients. Requires precision as per the patient's specific medical protocol. |
Adequan Injection | 15 Minutes | 1 | A routine injection for arthritis management. |
